Digitalization is not about changing employees’ behaviours

Does technology determine how we work or should we determine how we want to work with technology? Maybe it’s a combination of both, a symbiotic relationship? Recently, digital behaviour change has been in focus of human resource professional discussions. HR is supposed to drive and support this behaviour change to fully embrace a company’s digitalization journey. „[…] Implementing a digital solution is one thing, to change people’s behaviour to use and like the solution is another.“, wrote an HR professional in a social media feed.

Here’s a balancing perspective.

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